Frequently Asked Questions

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  • We offer a range of services designed to meet your needs—whether you're just getting started or thinking of something bigger. Everything is tailored to help you move forward with clarity and confidence. If there’s part of your project we don’t do (such as complex electrical work), we have contacts with various companies that can be contracted in to assist!

  • Getting started is simple. Reach out through our contact form or email (thelensarah48@gmail.com) —we’ll walk you through the next steps and answer any questions along the way.

  • You can reach us via our contact page or email (thelensarah48@gmail.com). We aim to respond quickly—usually within one to two business days.

  • We offer pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent estimate with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • Every project is different depending on various factors. To get started, reach out to us to discuss your project. We’ll come out to look at the project and get an idea of the home’s style. Then, we’ll design something that fits the existing space and build an estimate accordingly. We’ll work with you to finalize the design before giving you the estimate. From there, a deposit for the materials is required before starting the project. Depending on the size of the project, payment could be required at the end of each month or at the end of the project. On average, large projects take six to eight months before getting started.

  • We will work with you to discuss the impact the issues have on the project, what different options there are to fix the issues, and what the additional costs may be. We understand, unexpected things happen.

  • Our installation services come with a lifetime guarantee warranty. This only covers the work we completed. This does NOT cover accidents, other people, animals, nature damaging the work, or product failure.

  • We accept: Paypal, Venmo, Visa, Mastercard, Discover, Amex, Bank Transfers, Cash, Check, Applepay, and Affirm.